Legal documents
Company information, website notices and Guester product documents of The Artifics, Inc.
The Artifics, Inc. is a Delaware corporation building AI-native operating systems for real-world industries; Guester, for hospitality, is its first product. This legal centre contains our company information, website notices and the Guester product documents, whose reference copies are published at guester.co/legal. Legal notices, data rights requests and security reports: info@theartifics.com.
Guester service
Service scope, use and support terms.
Master Subscription Agreement (Terms of Service)
The agreement between The Artifics, Inc. and hotel operators for Guester: subscriptions, fees, data, liability and governing law.
Guester Service Description
Modules, data sources, integrations and service boundaries.
Support and Service Level Agreement (SLA)
Support scope, service-level measurement, incident priorities, maintenance boundaries and escalation.
Evaluation Access Terms
Free evaluation only with our written approval, for up to three calendar months per period; every extension requires written approval.
Founding Hotel Program Terms
Program addendum covering selection, feedback and publicity. Access and its duration follow the Evaluation Access Terms.
Refund and Cancellation Policy
Cancelling monthly and annual subscriptions, and the limited cases in which unused fees are refunded.
AI, Automation and Integration Authority
Property- and function-scoped permissions, human approval and stopping external actions.
Data and privacy
Personal data, providers and cookies.
Privacy Notice and Turkish Data Protection Disclosure
How The Artifics, Inc. processes personal data of website visitors, applicants and panel users, and your rights.
Data Processing Agreement (DPA)
Hotel-data instructions, security, subprocessors, transfers, incidents and deletion obligations.
Subprocessors and Data Flows
Data sources, private cloud/data-centre infrastructure in Türkiye and information received by external services.
Website
Using theartifics.com and guester.co.
Company
Legal information about The Artifics, Inc.